The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room we stayed in was incredibly spacious, providing a perfect environment to relax after our daily adventures.” view full review
Impressive Amenities
“The large bathroom featured excellent water pressure, making every shower refreshing and enjoyable after a long day.” view full review
Cozy Coffee Spot
“The 24-hour free-flow coffee and tea available in the restaurant area was a delightful touch, allowing us to unwind at any time.” view full review
Entertainment Options
“The TV in our room provided a great selection of channels, including movie options that were perfect for relaxing evenings.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Dry cleaning
Tours/Ticket assistance
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Friedenstrasse 8,
Lucerne,
Switzerland,
CH- 6004,
Canton of Lucerne
Map view
street view
Friedenstrasse 8,
Lucerne,
Switzerland,
CH- 6004,
Canton of Lucerne
City landmarks
Bridge
Chapel Bridge
770 m
Event hall
Lucerne Culture and Congress Centre
990 m
Bahnhofstrasse 11a
Jesuit Church
990 m
Museum
Swiss Museum of Transport
2.0
km
Bridge
Spreuer Bridge
1.0
km
Church
Franciscan Church
1.1
km
LucerneSwitzerland
Lake Lucerne
700 m
Museum
The Rosengart Collection
1.1
km
Museum
Modern Art Museum
670 m
LucerneSwitzerland
Old Town Lucerne
760 m
6004 Lucerne
Museggmauer
820 m
Museum
Natur-Museum Luzern
980 m
Public Building
Town Hall
670 m
Reusssteg 1
Nadelwehr Luzern
870 m
Museggmauer
The Nine Towers
790 m
Museum
Historisches Museum Luzern
960 m
Square
Kornmarkt
770 m
Park
Inseli Park
1.4
km
Nearby
Square
Lion Monument
100 m
Museum
Glacier Garden of Lucerne
320 m
Museum
Bourbaki Panorama
150 m
Museum
Alpineum
240 m
Church
Church of St. Leodegar
530 m
Hertensteinstrasse 30
Matthauskirche
320 m
Haldenstrasse 31
St Mark's Church
390 m
Mall
Nationalquai
390 m
Casino
Grand Casino Luzern
510 m
Square
Schwanenplatz
430 m
Kapellpl. 1a
Saint Peters Church
520 m
Loewenplatz 11
Kunsthalle Luzern
60 m
Restaurants
Gelateria dell' Alpi
240 m
Denkmalstrasse 11 Opposite The Lion Monument
Mega Pizza Kebab
300 m
Stiftstrasse 1
The Queen Camellia Tea Room
520 m
Hans-Holbein-Gasse 4
The Queen Camellia Tea House
530 m
Kapellplatz 7
Tandoori
560 m
Loewengraben 4
St. Magdalena
560 m
Eisengasse 5 6004 Luzern
Holy Cow Burger
810 m
Zentralstrasse 1 Lucerne Train Station - Sublevel
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Centralized city location
Helpful and kind staff
Limited dining options
Basic room amenities
7.2/10
Very good
Rooms
7.2
Location
8.7
Service
7.4
Dining
6.1
Guest reviews
7.2/10
based on 11 reviews
7.3
7.3/10 based on 2355 reviews
Harry
United Kingdom,
April
2024
7.4/10
The hotel has small rooms but is great for a couple. The rooms are clean and relatively spacious for European cities, equipped with essential amenities like a tea kettle, hairdryer, and excellent Wi-Fi connection. However, the rooms are small, with a less than double size bed in the corner against the walls, limited bed lamps, and a slight challenge in movement space.
Rooms
8.0
The rooms are clean and surprisingly spacious for European standards, offering all necessary amenities.
Service
7.0
The service was quite good, and the staff were generally cheerful and helpful throughout my stay. They were approachable for any assistance needed.
Location
9.0
The location is excellent, right in the city center with easy access to public transportation, such as the bus stop just a short walk away. It's convenient for exploring the city and even venturing further out to places like Mt. Pilatus.
Dining
7.0
The dining experience was simple yet varied, offering a good selection of international dishes. The breakfast provided was rich in variety, although it finished quite early at 10 am.
Facilities
6.0
The hotel features essential facilities like dry cleaning, housekeeping services, and tours/ticket assistance. While not extravagant, they cater well to the basic needs of guests during their stay.
Joey
United States,
March
2024
6.4/10
The hotel offers a cozy and comfortable stay, with small but decent rooms. The pillows are a bit thin, though. The service is friendly but had issues with flickering lights. The location is excellent for exploring the city on foot. The dining options are very basic. Overall, good value for a short stay.
Rooms
7.0
The rooms are fairly small but comfortable enough, though the pillows are thin.
Service
6.0
The service was friendly and helpful, but had issues with maintenance.
Location
8.0
The location is perfect for getting around on foot, very close to attractions.
Dining
5.0
The dining options are very basic, offering a variety of simple choices.
Facilities
6.0
Limited facilities available.
William
United Kingdom,
January
2024
7.8/10
My stay at the hotel was a mix of positives and negatives. The rooms, while not initially clean with dirty sheets, turned out to be comfortable and good value for the price. The service was helpful and cooperative, especially when we requested a room change due to a persistent smell. The location was very convenient, close to major attractions in Luzern. The dining experience, although quite good, was affected by large bus groups at times. The facilities were adequate for a pleasant stay.
Rooms
8.0
The rooms, despite not being clean initially with dirty sheets, were comfortable and offered good value for money.
Service
8.0
The service was helpful and cooperative, particularly when we needed to change our room. The staff were friendly overall.
Location
9.0
The hotel's location was very convenient, being close to major sightseeing spots in Luzern.
Dining
7.0
The dining experience was quite good, although it could get busy with large bus groups sometimes.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay.
David
United States,
December
2023
7.8/10
The hotel's location is superb, within walking distance of Lake Lucerne and surrounded by convenient bus stop options. The rooms, though lacking refrigerators, were comfortable despite not matching the actual photos. The service, while cheerful and accommodating, had a minor issue with a flickering bed light. The dining experience offered a good variety of breakfast items, with some dishes appearing premade. The facilities met expectations, with no specific comments made.
Rooms
8.0
The rooms were without refrigerators, but comfortable despite not matching the photos.
Service
7.0
The service was friendly and cheery, but had a minor issue with a flickering bed light.
Location
9.0
The hotel's strategic location near Lake Lucerne and within walking distance of various bus stops offers convenience.
Dining
7.0
The breakfast provided a nice variety of options, though some items seemed premade.
Facilities
8.0
No specific comments were made about the facilities.
Guy
United Kingdom,
October
2023
7.6/10
The hotel is conveniently located within walking distance of major attractions in Lucerne, making it easy to explore the city. The rooms are suitable for families, but some may find them a bit small with slightly soft beds. The staff, although friendly, lacked knowledge about local activities. Overall, a decent choice for a stay.
Rooms
7.0
The rooms were quite small, and the beds were a bit soft. However, it was big enough for my family with 2 adults and 2 children.
Service
8.0
The staff was very nice and friendly. They were helpful in providing an extra pillow, but there were some knowledge gaps about available activities in the town.
Location
9.0
The location is perfect for exploring Lucerne. It is within walking distance of major sights and attractions, plus easy access to the Main Railway Station.
Dining
6.0
The dining options were a bit limited, but there was some variety. It was just okay.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, and tours/ticket assistance, which provide convenience for travelers.
John
United States,
September
2023
7.4/10
I had a mixed experience at this hotel. The rooms were a good size but had an odor, and despite the window helping with fresh air, it was still noticeable. However, the facilities were in good working order with a well-laid-out full-size bathroom. The service was helpful and approachable, especially from a young, good-looking staff member, but the issue with the bed light flickering all night was not completely resolved. The location was ideal for visiting the city's main sites and a short walk from the waterfront and train station. The dining options were generous but of varied quality.
Rooms
7.0
The rooms were a good size with a slight odor issue, but the facilities were all working properly and well laid out. The window helped circulate some fresh air.
Service
7.0
The service was friendly and approachable, especially from the staff member on reception. However, the issue with the flickering bed light was not completely resolved.
Location
9.0
The hotel's location was perfect, within easy reach of emblematic sites and a short walk from the waterfront and train station. Close to key attractions like Chapel Bridge, Lion Monument, and Luzern Station.
Dining
6.0
The dining options were generous, with a variety of choices including Asian-friendly options like rice. However, the quality was inconsistent.
Facilities
8.0
The facilities were well-maintained and offered a range of services like dry cleaning, housekeeping, and tours/ticket assistance.
Michael
United Kingdom,
September
2023
7.8/10
The hotel offers clean and spacious rooms with essential amenities like a tea kettle, hairdryer, and reliable Wi-Fi. However, the rooms are a bit small and outdated, and the thin pillows may not suit everyone. The location is excellent, being in the city center with easy access to transportation options. The service is generally helpful, although some details were overlooked. The dining options are standard, with a fine selection available. Overall, a comfortable stay with good value for money.
Rooms
8.0
The rooms are fairly small but comfortable, equipped with necessary amenities.
Service
7.0
The service was helpful, but some details like cup cleanliness and bed-making could be improved.
Location
9.0
The hotel's location is fantastic, right in the city center with convenient access to public transportation.
Dining
7.0
The dining options are standard, meeting basic expectations.
Facilities
8.0
The facilities meet the standard expectations for a comfortable stay.
Joseph
United Kingdom,
July
2023
7.6/10
The hotel offers a decent size room with a balcony, comfortable bed, and spacious bathroom. The breakfast selection was great, and the staff kindly accommodated an early check-in when I wasn't feeling well. However, the room was a bit smaller than expected, and the value for the room did not match the experience. I would not recommend this hotel to couples looking for a spacious stay.
Rooms
6.0
The room was a bit small for two people.
Service
8.0
The staff was very cooperative and the location near Lucern train station was convenient for travel.
Location
9.0
The hotel is situated in the city center, close to the Lion Monument and shopping areas. It offers easy access to all the nice places in Lucern.
Dining
8.0
The dining experience was good with a healthy spread of breakfast options.
Facilities
7.0
The hotel provides dry cleaning, housekeeping, and tours/ticket assistance.
Archibald
United Kingdom,
June
2023
7.0/10
The hotel's location is excellent, right in the city center with convenient access to various bus stops. The rooms, though spacious, are simplistic, with a centralized temperature control system. The service provided was very helpful and cheery, but some food items ran out quickly. The dining experience had a basic selection and lacked vegetarian options. The hotel's facilities were adequate, catering to essential needs.
Rooms
7.0
The rooms were basic, and the kettle without coffee or tea seemed odd. The centralized temperature control limited personal adjustments.
Service
8.0
The staff was very kind and made efforts to prepare the room in advance. However, some food items ran out quickly and were not replenished promptly.
Location
9.0
The hotel's strategic location facilitated easy access to various bus stops and iconic city sites, making it convenient for exploration.
Dining
5.0
The dining experience was limited, with daily monotonous menus and insufficient vegetarian options.
Facilities
6.0
The hotel provides essential facilities, but nothing outstanding was noted. Basic amenities were available.
Centralized city location
Limited dining options
Mervyn
United Kingdom,
May
2023
6.4/10
The hotel provided a basic room that was not as spacious as expected but was well-equipped and functional. The service was accommodating, with daily room cleaning and helpful staff. The location was convenient, a short walk from the old city and close to the waterfront. However, the dining options were limited, and certain facilities like the lighting needed improvement.
Rooms
6.0
The room felt a bit cramped compared to the pictures, but everything worked well.
Service
8.0
The staff was nice and made sure the room was cleaned daily.
Location
7.0
The hotel is conveniently located near the old city and a short walk from the waterfront.
Dining
5.0
The dining options were limited, but the staff accommodated special requests.
Facilities
6.0
Some facilities could be improved, like the lighting in the room.
Tommy
United Kingdom,
April
2023
6.6/10
I had a mixed experience at the hotel. The rooms, while better than expected, were on the smaller side and lacked a scenic view. The service was helpful overall, with a kind gesture of a room upgrade due to an issue with the AC. The dining options left much to be desired for vegetarians, and the facilities were basic but satisfactory.
Rooms
7.0
The rooms were basic but comfortable, looking out over a shared courtyard.
Service
7.0
The service was generally good; however, some details like removing dirty cups and making the bed properly were missed.
Location
9.0
The hotel's location was perfect for exploring Lucerne, within walking distance of major attractions and close to the lake.
Dining
5.0
The dining experience was a true disappointment, with very limited options for vegetarians.
Facilities
6.0
The facilities were minimal but sufficient for a comfortable stay.
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